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Pricing, Fees and Limits

SubscriptionsPrice

Pocket Money and Star tracker

FREE

PLUS (monthly)

£1.99

PLUS (annual)

£14.99

Rooster Card (annual)

£24.99

Spending in GBPCost

Online

FREE

UK shops (in person)

FREE

UK ATMs

Note some ATMs may charge additional fees

FREE

Foreign Currency Spending

Online

FREE *

International shops (in person)

FREE *

International ATMs

Note some ATMs may charge additional fees

FREE *

* Foreign Currency Spending is free for up to £50 per calendar month, spending above that limit will have a fee charged at 3% of the transaction amount.

Making a Bank Transfer OUTCost

Bank transfers OUT to any UK Bank Account (Faster Payment only)

FREE

Administrative FeesCost

Card replacement fee (lost, stolen or damaged)

Free for the first replacement (per household)
£5 thereafter.

Returning any money you may hold with us after you cancel your subscription
(up to 12 months after cancellation)

FREE

Returning any money you may hold with us after you cancel your subscription
(more than 12 months after cancellation)

£5.00

Chargeback Processing Administration fee**

£25

** If your account is loaded by a third party, and that person disputes the transaction and we are required to return the funds loaded, we may recoup any funds lost and charge you a Chargeback Processing Administration fee.

 

Please note that these are the MAXIMUM limits.

You can set limits on each Card for yourself. So if you only want your children to have a maximum daily spend of say £10, you can do that.

LIMITSGBP

Maximum Parent Account balance (including all cards)

£10,000

Minimum Parent Account load

£2

Maximum Parent Account load

£2,000

Maximum Parent Account load value per day

£2,000

Annual load limit to Parent Account

£10,000

If you go over these limits, your Parent Account may be frozen, and you will need to contact Customer Support to find out what to do next.

Maximum number of Parent Account loads per day

3

Maximum number of Parent Account loads per month

10

Maximum number of transfers out per month

5

If you go over these limits, you may be charged a fee of £0.50 per load or transfer.

Maximum Card number of spends per day

15

Maximum Card number of spends within 7 days

25

Minimum Card ATM withdrawal

£10

Maximum Card ATM withdrawal

£200

Maximum Card daily ATM withdrawal

£500

Maximum Card ATM withdrawals per day

4

Maximum Card ATM withdrawals within 7 days

10

Maximum Card spend in a single day

£1,000

Contactless spending limit

£30